Pitfalls of DORA Metrics
Let's delve further into DORA Metrics! In our previous discussion, I introduced you to the fundamentals, but there's...
There are always ways to get around this one and increasing the instant responses. For example, you can set an automatic response with a standard message to users who are reaching out to you. As a result of this, your company will be answering within seconds. This will increase the response rate and decrease the response time.
If you are not in the office, you have the option to set the inbox for the messages on “away” mode. During this period, Facebook won’t take into consideration the response time. Although it is a good tool you can only use it for 12h. After that, time counts again!
Here you can find all the people who have liked your Facebook page in the period of time that you have selected. It also shows how they have reached your page, either if it was by paid or non-paid content. You will also be able to see the total page likes you got, as well as the unlikes. Here, you can have your team focus on for example increasing your Facebook page likes by 20 a week.
Post reach is the estimated number of people who have seen your post on their screen. You are also able to compare your organic and paid reach. In accordance with the results obtained, you can set Facebook goals for your team. A goal could be, for example, increasing the weekly post reach by a specific amount.
Let's delve further into DORA Metrics! In our previous discussion, I introduced you to the fundamentals, but there's...
Companies requires to react faster to changing customer needs but on the other hand, deliver stable services to their...
Setting KPIs for your team is always a great idea because not only is it exciting and engaging, it also helps with...